Contact information
Contact Us
We're always happy to hear from you! Whether you have a question about your order, need help choosing the right product, or require assistance with returns or exchanges, our team is here to help.
Feel free to get in touch with us through any of the following methods:
Customer Support
📱 WhatsApp & Phone
0308 4696337
Business Address
📍 Tiya Collections
Kasur, Punjab, Pakistan – 55050
Customer Support Hours
Monday – Saturday
9:00 AM – 8:00 PM (PKT)
Sunday
Closed
Before Contacting Us
To help us assist you quickly, please keep the following information ready when contacting our support team:
- Your Order Number (if applicable)
- Your Full Name
- A brief description of your inquiry
- Photos of the product (if you're reporting an issue)
We're Here to Help
At Tiya Collections, customer satisfaction is our priority. We aim to respond to all WhatsApp messages and emails as quickly as possible and provide the best possible support for your shopping experience.
Thank you for choosing Tiya Collections. We appreciate your trust and look forward to serving you with stylish, comfortable, and high-quality footwear. 💚