Terms of Service

Last Updated: July 2026

Welcome to Tiya Collections. By accessing our website or placing an order, you agree to the following Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree with these terms, please do not use our website.

2. Products & Availability

We strive to display our products, colors, and descriptions as accurately as possible. However, slight variations in color may occur due to different screen settings or lighting conditions.

All products are subject to availability. We reserve the right to discontinue or update any product without prior notice.

3. Pricing

All prices listed on our website are in Pakistani Rupees (PKR).

We reserve the right to update prices, promotions, or product information at any time without prior notice.

4. Orders

Once an order is placed, you will receive an order confirmation.

Tiya Collections reserves the right to cancel or refuse any order due to:

• Incorrect pricing or product information
• Product unavailability
• Suspicious or fraudulent activity
• Incomplete or incorrect customer information

If your order is cancelled after payment, any eligible refund will be processed accordingly.

5. Shipping

We deliver across Pakistan through trusted courier partners.

Delivery times may vary depending on your location, public holidays, weather conditions, or courier delays. While we aim to deliver orders on time, unexpected delays may occasionally occur.

6. Returns & Exchanges

We offer a 7-day return and exchange policy.

To qualify for a return or exchange:

• The product must be returned within 7 days of delivery.
• The product must be unused, unworn, and in its original condition.
• Customers must contact our WhatsApp support team before returning any item.
• Products that have been worn, used, damaged, or returned without prior approval are not eligible for return or exchange.

Please refer to our Return & Refund Policy for complete details.

7. Intellectual Property

All content on this website, including text, logos, images, graphics, designs, and branding, is the property of Tiya Collections and may not be copied, reproduced, or used without our written permission.

8. Customer Responsibilities

Customers are responsible for providing accurate information, including:

• Full Name
• Delivery Address
• Contact Number

Incorrect information may result in delivery delays or order cancellation.

9. Limitation of Liability

Tiya Collections shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our maximum liability, where applicable, will not exceed the purchase price of the product.

10. Privacy

Your personal information is handled with care and used only for processing orders, providing customer support, and improving our services.

We do not sell or rent your personal information to third parties.

For more information, please refer to our Privacy Policy.

11. Changes to These Terms

We may update these Terms of Service at any time without prior notice. Any changes will become effective immediately after being published on this website.

We encourage customers to review these terms periodically.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Tiya Collections

📧 Email: tiyacollections786@gmail.com

📱 WhatsApp: 03084696337

Thank you for choosing Tiya Collections. We appreciate your trust and look forward to serving you with stylish, comfortable, and high-quality footwear. 💚