Shipping Policy

Last Updated: July 2026

Thank you for shopping with Tiya Collections. We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy below.

Delivery Areas

Tiya Collections proudly delivers across Pakistan through trusted courier partners.

Order Processing

• Orders are usually processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• During sales or promotional periods, processing may take slightly longer.

Estimated Delivery Time

Once your order has been dispatched, estimated delivery times are:

• Major Cities: 2–4 business days
• Other Cities & Remote Areas: 3–7 business days

Please note that delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any ongoing free shipping offers will also be clearly mentioned on our website.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for customers across Pakistan where courier services support this option.

Please ensure someone is available to receive and pay for the order at the delivery address.

Order Tracking

Once your order has been shipped, you may receive tracking details (where available) so you can monitor your shipment.

If you need assistance tracking your order, please contact our customer support team.

Incorrect Shipping Information

Please make sure your name, phone number, and delivery address are accurate when placing an order.

Tiya Collections is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Delayed Deliveries

While we do our best to ensure timely delivery, delays may occasionally occur due to:

• Courier service delays
• Weather conditions
• Public holidays
• High order volume
• Unexpected operational issues

We appreciate your patience and understanding in such situations.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact our WhatsApp support team within 24 hours of receiving your order.

Our team will review your request and guide you through the appropriate solution.

Need Assistance?

If you have any questions regarding shipping or your order status, our customer support team is happy to help.

WhatsApp Support: (03084696337)

Email: (tiyacollections786@gmail.com)

Thank you for choosing Tiya Collections. We appreciate your trust and are committed to delivering your order with care, quality, and exceptional service. 💚